Tools are protected under a manufacturer’s warranty* for a limited duration from the date of purchase. Most tools are covered by a one-year warranty. Here is a list of our tools and their warranty periods:. one year:. two years:. five years:. If you
In order to start a warranty claim, simply head to our Warranty page!. Once we receive the completed form, we'll follow up with next steps via email. If you experience any issues with our warranty form, please get in touch! We'd be happy to assist 💖
We do not offer repairs for any styling tools, to ensure the integrity of our tool stays the same as when it was manufactured. If you're running into issues with one of our styling tools, head to our Warranty page to get started on a claim!
Occasionally, some of our prints or models may be out of stock or discontinued. In these cases, we will replace your tool with a print we have available, or the model most comparable to the tool currently in your possession. We do this to ensure all
Proof-of-purchase can be a receipt with a visible date, a screenshot of an online order detail with a visible date, or a screenshot of a line from a bank statement that verifies the purchase date and location.
We firmly stand behind the quality of our products, which is why our warranty replacement tools are provided which is why we are happy to replace a styling tool under warranty at no cost. We kindly require customers to pay for the shipping and handl