Am I eligible for a warranty?Updated 3 months ago
Tools are protected under a manufacturer’s warranty* for a limited duration from the date of purchase. Most tools are covered by a one-year warranty.
Here is a list of our tools and their warranty periods:
one year:
- ceo 360 Dryer
- brooklyn heat Dryer
- Valera x amika dryer
- mini Ionic Dryer
- double agent 2-in-1 blow dryer + straightening brush
- chameleon curling set
- autopilot 3-in-1 rotating curling iron
- le marcel curling wand
- high tide Deep Waver
- jumbo high tide Deep Waver
- blowout babe thermal brush
- confidante Styler
- conductor Styler
- antidote silk-wrap styler
- illuminati Styler
- grand prix Styler
- mighty Mini Styler
- polished perfection Brush 1.0
- polished perfection Brush 2.0
- mini polished Perfection Brush
two years:
- accomplice Dryer
- hair blow dryer brush 1.0
- hair blow dryer brush 2.0
five years:
- alpha 360 Dryer
- immortal Dryer
If you don't see your tool listed here, feel free to get in touch, and we'd be happy to see how we can best assist 😊
*a manufacturer's warranty only covers defects within a tool's performance. the warranty does not cover misuse, accidental damage, theft, or loss. tampering with a tool voids the warranty.