Amika US

We do not offer repairs or refurbishments for any styling tools, to ensure the integrity of our tool stays the same as when it was manufactured.Refurbishing or repairing your styling tool voids any manufacturers&apos;s warranty coverage - if you&apos;re running into issues with one of our styling tools, head to our <a href="https://loveamika.com/pages/warranty" rel="noopener noreferrer" target="_blank">Warranty</a> page to get started on a claim!

We do not offer repairs or refurbishments for any styling tools, to ensure the integrity of our tool stays the same as when it was manufactured. Refurbishing or repairing your styling tool voids any manufacturers's warranty coverage - if you're runni

Do you repair or refurbish tools?

Tool & Warranty Info

Warranty Info

Can I receive samples?

Who are authorized amika retailers?

My fave product is out of stock!! When will it be back??

Where can I get pumps for my liter bottles?

I'm having trouble with your site - what can I do?

How can I take the Hair Quiz?

I've got specific questions about my haircare needs/routine - help!

General FAQ

I can't find my favorite product - was it discontinued?

Do all amika products have the same fragrance?

Where are amika products made?

Are amika products vegan?

Are amika products cruelty-free?

Are amika products silicone-free?

Are amika products sulfate + paraben-free?

Are amika products recyclable?

Product FAQs

Product Maintenance and Tips

Consistency and Fragrance

Origins

My product isn't working the way it should

product info - origins, stability, and sustainability

mirrorball: what's new?

Parabens

Allergies

Alcohol

Sulfates

Phthalates

Silicones

pH Levels

Lilial

Expiration

ingredients + more

Products & Ingredients

what is the friends with benefits program?

is the friends with benefits loyalty program applicable to stylists and salons?

how do I refer a friend?

General

how do I create my loyalty/ rewards account?

I can't log into my account!

can I merge two or more accounts for rewards?

How do I delete my account?

Account Set up and Management

how do I earn points?

how do I earn birthday points?

how do I check my points balance?

do points ever expire?

I know I have points but my balance says zero!

how often can I earn points for leaving a review?

can I earn points if I purchase in retail stores or other sites that carry amika?

what happens to my points when I return items?

I performed an action that you reward with points but my points aren’t showing up.

how do I spend my points?

how do I become a VIP?

Rewards

What are the full terms of the Subscription Policy?

How do I sign up for a subscription?

Why should I have a subscription?

Can I change or update my subscription?

How do I cancel my subscription?

Will I be notified before my subscription order ships?

How long will it take to receive my order?

I'm not ready for my next refill - can I hold or delay the order?

Can I apply my Loyalty Rewards to my Subscription?

Subscriptions

Customer Account

What are my payment options?

Is there a limit to how many of each product I can buy?

Order FAQs

What are my shipping options?

Do you ship Internationally?

Can I add another item to my order before it ships?

What is your return policy?

What is the status of my return?

My billing address is wrong!

Can I cancel my order?

What is the status of my order?

My order is shipping to the wrong address - help!?!

I think my order may be missing an item

My item was damaged in shipping - what do I do?

My order is marked as delivered, but I don't have it 😭

Shipping + Delivery

My promotional item isn't in my order 😥

Why isn't my promo code working?

Promotions + Discounts

Orders + Shipping

Am I eligible for a warranty?

How do I start a warranty claim?

What if my tool is no longer available?

What is accepted as proof-of-purchase for my claim?

Why do you charge for shipping & handling?

Do you sell attachments for your dryers?

How do I register my tool?

How do I clean my Hair Blow Dryer Brush?

How do I clean my Polished Perfection Brush?

Is my tool Dual Voltage?

Tool Info

Who do I contact about carrying amika in my salon?

Can I order for my salon directly from the loveamika.com website?

What is the Salon Affiliate program?

How do I get my salon listed on the locator page at loveamika.com?

Who do I contact about educational information?

Stylists & Salons Info

Stylists & Salons

what is checkout+?

Do you repair or refurbish tools?Updated 7 days ago