If you elect to Subscribe and Save 10% (the “Program”), you will receive one or more of our products at the frequency you select. We offer shipments every 2, 3, or 6 months, for which you will be charged the advertised price automatically and indefi
To become a subscriber, all you have to do is place a subscription (auto-refill) order! Make sure to select the subscribe + save option when adding the product* to your cart!. All of your subscriber benefits will remain active for as long as you have
Nothing is worse than realizing you're out of your favorite hair product! Never run out or run short with our product subscriptions! Here are the benefits of our subscription plans, aside from the security of a full perk up bottle*! 😉. If you're sti
If you change your hair as often as we do, we know that you need flexibility in the products you regularly use, so we've made it easy to change or update your subscription!. You can change the frequency of your shipments, add or edit products, skip y
You can cancel your subscription at any time. You can do so by logging into your account or contacting us at [email protected]. We’d love to hear why, so please share the good and the bad. You can also reactivate your past subscriptions from your ac
Yes, you will receive an email 7 days prior to being charged for the order. Reminder: to change, update, or cancel a subscription, log into your customer account. For assistance, email customer support at [email protected].
Once your subscription order is placed (either through your first purchase of the subscription or any recurring order), it will be processed within 1-2 business days (Monday through Friday). Shipping/delivery takes 2-6 days, and you will be provided
If your order hasn't processed yet, you can delay it for a week or two or pick a future date for the next order fulfillment. In your account page, click “my subscriptions" and then "manage subscriptions." Under your subscription details, you can adju
No; you can't apply rewards points/ discounts towards your subscription orders. However, you will earn loyalty points for each order including subscription orders! Those loyalty rewards can be redeemed on future one-time purchases and/ or other perks