What's taking my order so long to get here?Updated 22 minutes ago

Once your order is placed, standard processing times are within 1-2* business days (Monday through Friday). 

* In light of the current volume of holiday season orders, we are requesting customers allow up to 7 business days for their order to be processed and shipped. We appreciate your patience + understanding!

We ship each order with the service level that gets your order to you as quickly as possible. 

Once packed and handed to our carriers, shipping/delivery can take anywhere from 2-6 days (depending on where you're located and what you ordered). Tracking is sent via confirmation email once we hand over your package to our carriers, and will show an estimated delivery date + window within 24 to 48 hours.

You're welcome to check your order's status here on the order status page or visit your account!

If you notice that your order's tracking information stops updating mid-journey, or is marked as delivered without making it to you, please get in touch - our CX team would love to help out!