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General FAQ

Can I receive samples?

One sample can be chosen and included with your online order at loveamika.com - we unfortunately don't provide samples outside of our orders.You still have a few ways of getting set up with your Ideal Routine!First - all purchases come with a 30-day,

Who are authorized amika retailers?

Here's a current list of authorized amika retailers*:. If you've got questions about whether a retailer is authorized or not, feel free to reach out 💖. *this list subject to change

My fave product is out of stock!! When will it be back??

We know having to wait to look your best is hard, especially when you're out of one of your routine staples!. The best way to stay informed on when your fave products are back in stock is to head to the product page, and click on the "Notify Me" butt

Where can I get pumps for my liter bottles?

In an effort to minimize plastic waste, we do not ship pumps with each liter bottle and encourage clients to reuse pumps from bottle to bottle!. When you add a liter product to your cart on the site, you should see a pop-up window that asks if you ne

I'm having trouble with your site - what can I do?

If you're experiencing errors at checkout, or aren't able to access certain product pages, please let us know!. Send us a screenshot of the error message you received, along with information on your browser type, and whether you visited on mobile or

How can I take the Hair Quiz?

You can access our Hair Care Quiz here, or by looking for the icon labeled "Hey Friend!" on any of our site pages!

I've got specific questions about my haircare needs/routine - help!

We'd love to help you perfect your routine! Get in touch 😁!