Amika US

<p>You can access our Hair Care Quiz <a href="https://loveamika.com/pages/hair-quiz" rel="noopener noreferrer" target="_blank"><strong>here</strong></a>, or by looking for the icon labeled &quot;Hey Friend!&quot; on any of our site pages!</p>

You can access our Hair Care Quiz here, or by looking for the icon labeled "Hey Friend!" on any of our site pages!

How can I take the Hair Quiz?

General FAQ

Can I receive samples?

Who are authorized amika retailers?

My fave product is out of stock!! When will it be back??

Where can I get pumps for my liter bottles?

I'm having trouble with your site - what can I do?

I've got specific questions about my haircare needs/routine - help!

I can't find my favorite product - was it discontinued?

Do all amika products have the same fragrance?

Where are amika products made?

Are amika products vegan?

Are amika products cruelty-free?

Are amika products silicone-free?

Are amika products sulfate + paraben-free?

Are amika products recyclable?

Product FAQs

Product Maintenance and Tips

Consistency and Fragrance

Origins

My product isn't working the way it should

product info - origins, stability, and sustainability

mirrorball: what's new?

Parabens

Allergies

Alcohol

Sulfates

Phthalates

Silicones

pH Levels

Lilial

Expiration

ingredients + more

Products & Ingredients

what is the friends with benefits program?

is the friends with benefits loyalty program applicable to stylists and salons?

how do I refer a friend?

General

how do I create my loyalty/ rewards account?

I can't log into my account!

can I merge two or more accounts for rewards?

How do I delete my account?

Account Set up and Management

how do I earn points?

how do I earn birthday points?

how do I check my points balance?

do points ever expire?

I know I have points but my balance says zero!

how often can I earn points for leaving a review?

can I earn points if I purchase in retail stores or other sites that carry amika?

what happens to my points when I return items?

I performed an action that you reward with points but my points aren’t showing up.

how do I spend my points?

how do I become a VIP?

Rewards

What are the full terms of the Subscription Policy?

How do I sign up for a subscription?

Why should I have a subscription?

Can I change or update my subscription?

How do I cancel my subscription?

Will I be notified before my subscription order ships?

How long do subscription orders take to ship?

I'm not ready for my next refill - can I hold or delay the order?

Can I apply my Loyalty Rewards to my Subscription?

Subscriptions

Customer Account

What are my payment options?

Is there a limit to how many of each product I can buy?

Order FAQs

What are my shipping options?

Do you ship Internationally?

Can I add another item to my order before it ships?

What is your return policy?

What is the status of my return?

My billing address is wrong!

Can I cancel my order?

What is the status of my order?

My order is shipping to the wrong address - help!?!

I think my order may be missing an item

My item was damaged in shipping - what do I do?

My order is marked as delivered, but I don't have it 😭

Shipping + Delivery

My promotional item isn't in my order 😥

Why isn't my promo code working?

Promotions + Discounts

Orders + Shipping

Am I eligible for a warranty?

How do I start a warranty claim?

Do you repair or refurbish tools?

What if my tool is no longer available?

What is accepted as proof-of-purchase for my claim?

Why do you charge for shipping & handling?

Warranty Info

Do you sell attachments for your dryers?

How do I register my tool?

How do I clean my Hair Blow Dryer Brush?

How do I clean my Polished Perfection Brush?

Is my tool Dual Voltage?

Tool Info

Tool & Warranty Info

Who do I contact about carrying amika in my salon?

Can I order for my salon directly from the loveamika.com website?

What is the Salon Affiliate program?

How do I get my salon listed on the locator page at loveamika.com?

Who do I contact about educational information?

Stylists & Salons Info

Stylists & Salons

what is checkout+?

How can I take the Hair Quiz?Updated 9 months ago